Inferensys

Integrations

Unified Communications Platforms

Built for Zoom, Microsoft Teams, Cisco Webex, and RingCentral with AI use cases around meeting summaries, voice agents, translation, call analytics, and workflow triggers.
Developer demonstrating multi-agent tool use, agent tool selection interface on laptop, casual tech demo moment.
Integrations

Unified Communications Platforms

Built for Zoom, Microsoft Teams, Cisco Webex, and RingCentral with AI use cases around meeting summaries, voice agents, translation, call analytics, and workflow triggers.

AI Integration for Zoom Meeting Summaries

Architecting AI to automatically generate structured summaries, action items, and decisions from Zoom meeting recordings and transcripts, posting them to channels, tasks, or CRM systems.

AI Voice Agent Integration for Microsoft Teams

Building AI-powered voice agents that can join Microsoft Teams calls to handle screening, Q&A, or post-call follow-ups, using the Teams API and Azure Communication Services.

AI Translation Integration for Cisco Webex Meetings

Implementing real-time speech-to-text translation and multilingual captioning for Cisco Webex meetings, supporting global team collaboration and compliance with meeting accessibility.

AI Call Analytics Integration for RingCentral

Connecting AI to RingCentral call logs and recordings to analyze sentiment, detect compliance keywords, score agent performance, and trigger coaching or compliance workflows.

AI Workflow Triggers for Microsoft Teams

Using AI to analyze Microsoft Teams chat and meeting content to automatically create tasks in Planner/To Do, tickets in ServiceNow, or update records in Dynamics 365.

Custom AI Integration for Zoom

Designing bespoke AI integrations for Zoom's APIs and webhooks, covering use cases from custom transcription pipelines to meeting prep agents that pull data from internal systems.

AI Meeting Assistant for Cisco Webex

Building an in-meeting AI assistant for Webex that provides real-time prompts, fact-checks, and agenda tracking by listening to the audio stream via the Webex API.

AI-Powered Meeting Notes for Microsoft Teams

Automating the creation of rich, searchable meeting notes in OneNote or SharePoint from Teams meeting transcripts, with speaker attribution and topic tagging.

AI Conversation Intelligence for Zoom Calls

Applying conversation intelligence AI to Zoom call recordings for sales and support teams, extracting deal risks, competitor mentions, and coaching insights integrated with Gong or Chorus.

AI Sentiment Analysis for Microsoft Teams Meetings

Implementing sentiment and tone analysis on Microsoft Teams meeting transcripts to gauge participant engagement and well-being for manager dashboards and HR insights.

AI Action Item Extraction for Zoom

Using NLP to identify and extract action items, owners, and due dates from Zoom meeting transcripts and automatically creating tasks in Asana, Jira, or Monday.com.

AI Real-Time Translation for Zoom Webinars

Architecting low-latency, real-time translation for Zoom Webinar audio streams to support live multilingual Q&A and global audience engagement.

AI Transcription Services for Microsoft Teams Recordings

Building a high-accuracy, custom vocabulary transcription pipeline for Microsoft Teams recordings stored in Stream or OneDrive, with speaker diarization and search indexing.

AI-Powered Call Scoring for RingCentral Contact Center

Integrating AI models with RingCentral Contact Center to automatically score customer interactions based on defined criteria and push scores and insights to quality management platforms.

AI Compliance Monitoring for Zoom Communications

Implementing AI monitoring on Zoom meeting transcripts and chat to detect potential regulatory violations (e.g., FINRA, HIPAA) and trigger alerting and archiving workflows.

AI Integration for Microsoft Teams Chat

Building AI agents and copilots that operate within Microsoft Teams channels and group chats to answer questions, summarize threads, and retrieve information from connected systems.

AI-Powered Knowledge Base from Cisco Webex Meetings

Automatically transforming Cisco Webex meeting transcripts and shared content into searchable knowledge base articles in Confluence or SharePoint, tagged by topic and project.

AI-Powered Q&A for Microsoft Teams Webinars

Creating an AI moderator for Teams webinars that can field, categorize, and answer participant questions in real-time or summarize them for the host.

AI Attendance and Engagement Analytics for Zoom

Using AI to analyze participant video, audio, and chat patterns in Zoom meetings to generate engagement scores and insights for hosts and people managers.

AI-Powered Coaching for Zoom Sales Calls

Building a sales coaching platform that integrates with Zoom call recordings to provide AI-driven feedback on pitch, objection handling, and talk-to-listen ratios.

AI Integration for Microsoft Teams Whiteboard

Applying computer vision and NLP to Microsoft Teams Whiteboard content to digitize drawings, extract text and ideas, and create structured summaries or project tasks.

AI-Powered Search for Zoom Recordings

Implementing semantic search over a library of Zoom meeting recordings using vector embeddings, allowing users to find moments by concept, not just keyword.

AI Automated Follow-ups from Microsoft Teams Meetings

Orchestrating AI to draft and send personalized follow-up emails, schedule next steps, and update CRM records based on action items and decisions from Teams meetings.

AI Integration for Unified Communications in Healthcare

Designing HIPAA-compliant AI integrations for Zoom, Teams, and Webex in clinical settings, focusing on visit summarization, patient instruction reinforcement, and staff coordination.

AI Integration for Unified Communications in Financial Services

Architecting AI for trader communications, client meetings, and compliance recording analysis on UC platforms like Zoom and Teams, with strict data governance and audit trails.

AI Integration for Unified Communications for Sales Teams

Building a unified AI layer for sales teams using Zoom, Teams, and RingCentral to automate call logging, opportunity updates, competitive intelligence, and coaching workflows.

AI Integration for Unified Communications for Customer Support

Implementing AI to triage support calls on UC platforms, provide agent real-time guidance, and auto-generate post-call summaries for ticketing systems like Zendesk.

AI Integration for Zoom Rooms

Adding AI capabilities to Zoom Rooms hardware for automated room check-ins, occupancy analytics, and ambient meeting intelligence for workplace management teams.

AI-Powered Voice Commands for Microsoft Teams

Enabling natural language voice commands for Microsoft Teams devices to start recordings, invite participants, or pull up data hands-free, using custom wake words and intent recognition.

AI-Powered Meeting Preparation for Zoom

Building an AI agent that reviews calendar invites, previous meeting notes, and relevant documents to automatically generate pre-meeting briefings for Zoom participants.

AI Integration for Zoom App Marketplace

Developing and deploying custom Zoom apps that embed AI functionality directly into the Zoom client interface for summarization, translation, or data lookup.

AI-Powered Customer Service for RingCentral Contact Center

Architecting AI-driven voice and chat bots for RingCentral Contact Center that handle tier-1 inquiries, perform authentication, and seamlessly escalate to human agents.

AI-Powered Sales Intelligence for Microsoft Teams Phone

Integrating AI with Microsoft Teams Phone to provide real-time lead and company context pop-ups, call disposition suggestions, and automatic activity logging in Salesforce.

AI-Powered IT Support for Microsoft Teams

Building an IT support AI agent within Microsoft Teams that can diagnose common issues, run scripts, create tickets in ServiceNow, and guide users through fixes.

AI-Powered Onboarding with Zoom

Creating an interactive AI onboarding assistant delivered via Zoom that guides new hires through training, answers FAQs, and schedules introductory meetings.

AI-Powered Training and Development with Microsoft Teams

Using AI to personalize learning paths in Microsoft Teams, recommend training based on meeting topics, and assess skill gaps from conversation patterns.

AI Integration for Unified Communications in Legal Services

Designing secure, matter-centric AI integrations for legal teams using UC platforms, focusing on deposition summarization, privileged communication analysis, and billing time capture.

AI Integration for Unified Communications in Education

Building AI tools for Zoom and Teams in educational settings to automate lecture transcription, generate study guides, facilitate student Q&A, and monitor classroom engagement.

AI Integration for Unified Communications for Executive Meetings

Implementing high-security, executive-level AI for board and leadership meetings on UC platforms, with advanced summarization, decision tracking, and secure dissemination of minutes.

AI-Powered Polling and Survey for Zoom Webinars

Using AI to analyze open-ended poll responses and Q&A from Zoom Webinars in real-time, generating sentiment heatmaps and identifying trending topics for hosts.

AI Noise Cancellation Enhancement for Microsoft Teams

Implementing custom, AI-based noise suppression and voice isolation for Microsoft Teams calls, tailored to specific noisy environments like factory floors or call centers.

AI-Powered Virtual Receptionist for Zoom Phone

Building an AI virtual receptionist for Zoom Phone that can answer calls, route to extensions, take messages, and schedule appointments by integrating with calendar systems.

AI Meeting Scheduling Assistant for Microsoft Teams

Creating an AI scheduling assistant that operates within Teams to find optimal meeting times, resolve conflicts, and prepare agendas by analyzing participant calendars and priorities.

AI-Powered Project Management with Microsoft Teams

Integrating AI with Teams channels to automatically infer project status from conversations, update Asana or Azure DevOps boards, and flag risks based on discussion sentiment.

AI Integration for Cisco Webex Messaging

Building AI agents and automation for Cisco Webex Messaging (formerly Webex Teams) to provide IT alerts, answer common questions, and summarize long chat threads.

AI-Powered Background Customization for Zoom

Implementing AI-driven virtual background and avatar systems for Zoom that use real-time segmentation and generative models for professional or branded meeting environments.

AI Integration for RingCentral Team Messaging

Developing AI-powered bots and workflows for RingCentral Team Messaging to automate stand-ups, fetch data from business systems, and provide team analytics.

AI-Powered Search for Microsoft Teams Recordings

Building an enterprise search layer over Microsoft Stream/Teams recordings using RAG (Retrieval-Augmented Generation) to answer specific questions about past meeting content.