This workflow automates the costly, manual handoff between Security and Network Operations Centers. It eliminates duplicate tickets, prevents conflicting remediation actions, and provides a unified view of whether an outage is malicious or benign. The operational upside comes from slashing mean time to resolve (MTTR) by 30-50%, reducing analyst toil, and preventing revenue-impacting service degradation caused by uncoordinated responses. Implementation requires integrating SIEM (e.g., Splunk), NMS, and ServiceNow APIs under a central orchestrator like LangGraph.




