Touchless Entry and Health Screening Integration for Post-Pandemic Buildings

Replaces security personnel manually checking paper forms or digital passes at building lobbies. By pre-validating health status via a connected wellness app, the system enables touchless badge-in via smartphone Bluetooth, allowing employees to walk directly to turnstiles or elevators. This reduces lobby staffing requirements by 60-80% during peak entry times and eliminates the productivity drain of screening lines, which can consume 5-10 minutes per employee daily.

Automates enforcement of corporate health policies by programmatically checking screening responses against configurable rules (e.g., fever reporting, exposure questions) before granting physical access. Creates an immutable, timestamped audit trail linking credential, screening result, and access event. This systematic approach mitigates legal and reputational risk from policy breaches that manual processes inevitably miss, while providing defensible records for regulators or internal audit.

Transforms a mandatory compliance step into a seamless, low-friction experience. Employees complete a brief survey on their personal device before arriving, receiving immediate clearance or instructions. The integrated flow—from app to unlocked turnstile—signals a modern, health-conscious building operation, directly impacting tenant satisfaction and retention. For property managers, this becomes a competitive differentiator in post-pandemic leasing, supporting premium positioning and reducing churn.

Generates a rich, anonymized dataset linking occupancy patterns with health screening trends (e.g., symptom reporting by floor or department). This data, fused with BMS and calendar systems, enables predictive modeling for cleaning resource allocation, HVAC adjustments based on actual rather than scheduled occupancy, and early identification of potential localized health events. The operational intelligence shifts facility management from reactive to strategically proactive.

A custom orchestration layer (e.g., built with LangGraph) acts as a middleware hub between the mobile credential platform (e.g., Kastle, Openpath), wellness survey app (e.g., Salesforce Health Cloud, custom), and physical access control system (e.g., Lenel, Genetec). This decouples systems, allowing any component to be updated or replaced without rebuilding end-to-end logic. It reduces long-term integration fragility and the IT labor required to maintain point-to-point connections.

When screening questions or clearance thresholds change (e.g., new variants, updated CDC guidance), administrators update the rule set in the orchestration engine—not in the access control or mobile app code. The workflow instantly applies new logic globally. This agility allows building portfolios to adapt to new public health requirements in hours, not weeks, avoiding operational disruption and ensuring continuous policy alignment without costly developer rework.

This agent resides in a tenant's smartphone app, managing secure Bluetooth Low Energy (BLE) communication with building entry points. It handles the cryptographic handshake for badge-in requests and transmits a secure, anonymized user identifier. The agent also retrieves and packages the user's latest health screening status from a connected wellness platform via OAuth2, ensuring data is fresh and consent is validated before transmission.

A central rules-based service that receives the user's health data payload. It evaluates the data against configurable building policies (e.g., temperature < 100.4°F, symptom survey = 'clear', test result timestamp < 24 hours). This engine returns a simple PASS/FAIL/HOLD status and an encrypted token. It integrates with wellness apps (like Salesforce Health Cloud, custom platforms) and maintains an audit log of all verification checks for compliance reporting.

The core workflow orchestrator (built on frameworks like LangGraph or Temporal) that sequences the entire entry logic. It:

1. Receives the badge-in request from the turnstile reader.
2. Calls the Verification Engine with the user's token.
3. Evaluates the result: on PASS, it sends an unlock command via APIs to the physical access control system (e.g., Genetec, LenelS2).
4. On FAIL or HOLD, it triggers exception workflows—sending a denial reason to the user's app and optionally alerting security personnel via a PSIM integration.

A managed queue for handling policy exceptions and system failures. Cases routed here include: expired health data, inconclusive screenings, BLE connection failures, or access system errors. Each case is enriched with user context and prior history. The queue integrates with workplace apps (Microsoft Teams, Slack) or ticketing systems (ServiceNow) to assign cases to security or HR personnel for manual review and resolution, ensuring no occupant is permanently locked out due to a technical glitch.

A critical architectural component that ensures health data is never stored on access control systems. It uses a tokenization and ephemeral data flow design:

• Health data is passed directly from the wellness app to the Verification Engine in memory.
• Only the verification result (PASS/FAIL) and a non-PII user token are passed to the Orchestrator.
• All logs are anonymized or pseudonymized. The pipeline is designed to comply with HIPAA, GDPR, and other privacy regulations, with clear data retention and purging policies.

A monitoring layer that aggregates telemetry from all agents and systems. It tracks key metrics: entry attempt volume, verification pass/fail rates, system latency, and queue depths. This dashboard provides security teams with a real-time view of building ingress flow and generates compliance reports for health and safety audits. It integrates with observability platforms (Datadog, Grafana) and can trigger alerts for anomalous patterns, like a spike in health screening failures indicating a potential outbreak.

Owns the operational outcome: reduced lobby congestion, lower manual screening labor, and improved tenant safety perception. Provides requirements for access control system (ACS) integration (e.g., Lenel, Genetec), defines health screening policy thresholds, and manages the tenant communication rollout. Critical for pilot site selection and measuring ROI in labor hours saved and perceived building health score improvements.

Architects the privacy-preserving data flow and system integrations. Responsible for API connections between the mobile health app, identity provider (e.g., Okta), and the ACS. Implements zero-trust principles, ensuring health status is a transient authorization signal, not a stored PII attribute. Defines audit trails and oversees penetration testing of the Bluetooth Low Energy (BLE) beacon and mobile app communication layer.

Drives employee adoption and defines the health screening questionnaire logic within their existing wellness platforms (e.g., Salesforce Health Cloud, custom apps). They align the workflow with corporate health policies and manage exceptions (e.g., manual attestation overrides). Their buy-in is essential for achieving high participation rates, which directly impacts the system's effectiveness in streamlining entry.

Builds the orchestration layer, typically using a framework like LangGraph or a cloud workflow engine (Azure Logic Apps, AWS Step Functions). Develops the mobile app components for BLE handshake and status display, and creates the agents that: 1) poll the health app API for user status, 2) evaluate against rules, 3) send grant/deny commands to the ACS via its SDK or REST API, and 4) log the event for security audit.

Provides technical specifications for the ACS integration—often a dedicated SDK or a set of HTTP endpoints for remote door command. They assist in configuring the system to accept external authorization signals and may need to update firmware on readers or controllers to support the new workflow. Their involvement is critical during the pilot's physical integration and load testing.

Ensures the workflow adheres to health data regulations (HIPAA, GDPR). They mandate data minimization (e.g., only passing a status: approved/denied token), define retention periods for audit logs, and approve the employee consent mechanism for linking health app to building access. This role is non-negotiable for mitigating regulatory risk in a system handling sensitive health signals.