This orchestration layer automates the manual reconciliation of data trapped in BMS, CMMS, and IWMS silos, which currently forces operations teams to log into multiple systems to diagnose issues like a hot tenant complaint. By creating event-driven workflows, it eliminates this repetitive cross-referencing, directly reducing mean-time-to-resolution for facility issues by 30-50%. The operational upside comes from converting fragmented data into a unified context for automated decision-making, such as linking a BMS HVAC alarm directly to a CMMS work order and updating IWMS space utilization metrics.




