Manual issue tracking in BIM platforms like BIM 360 or Navisworks creates a critical bottleneck, where clashes and RFIs languish in generic inboxes, delaying resolution and inflating rework costs. This custom workflow automates the triage by using natural language processing to classify issues from descriptions and logs, then queries integrated project directory APIs to identify the responsible discipline lead, subcontractor, or engineer based on the model's element ownership and contract data. The operational upside is a 40-60% reduction in issue resolution cycle time, directly translating to fewer field delays and lower risk premiums.




