This workflow automates the conversion of perishable premium inventory into incremental revenue by orchestrating targeted, silent auctions for room upgrades. An AI agent identifies eligible guests, invites them to bid loyalty points or supplemental cash, and autonomously manages bid collection, winner selection, and PMS room assignment. The system eliminates manual upsell labor, captures latent guest willingness-to-pay, and integrates directly with loyalty, CRM, and property management systems to ensure operational execution.




