The post-pack shipping process is a high-volume, repetitive cost center where manual rate shopping and carrier booking introduce significant labor expense, errors, and latency. A custom multi-agent workflow automates this by ingesting parcel data from the Warehouse Management System (WMS), querying carrier APIs (FedEx, UPS, DHL) in parallel, and applying business rules (cost vs. SLA) to select the optimal service. This eliminates manual comparison, reduces shipping spend by 5-15%, and accelerates dock-door throughput by ensuring labels and manifests are generated instantly.




