This workflow automates a critical public safety bottleneck: the manual, high-stakes process of notifying communities during wastewater incidents like odor releases or bypass events. It eliminates the lag between SCADA alarms and public communication, directly reducing community health risk and regulatory exposure. The operational upside comes from replacing fragmented, manual callouts with a system that instantly maps incidents to GIS layers, segments affected populations from the CIS, and dispatches compliant advisories via SMS, IVR, and email channels.




